Mike's Bikes: Pedaling toward omnichannel customer experiences with digital price tags
This article focuses on how Mike's Bikes deployed cloud-managed Cisco Meraki MR access points for Wi-Fi connectivity in all of its retail and warehouse locations, along with Meraki MX security and SD-WAN appliances to future-proof their network reliability and security.
What technology does Mike's Bikes use for network management?
Mike's Bikes has deployed cloud-managed Cisco Meraki MR access points for Wi-Fi connectivity and Meraki MX security and SD-WAN appliances to enhance network reliability and security across its 18 retail locations and two distribution warehouses.
How has Mike's Bikes improved customer experience?
Mike's Bikes has reimagined the customer experience by implementing digital price tags that integrate with Meraki access points, allowing for automated pricing updates. This change has eliminated the need for manual price tag printing, enabling staff to focus more on customer service and providing a seamless shopping experience.
What are the sustainability benefits of digital price tags?
By adopting digital price tags, Mike's Bikes has saved approximately 30,000 sheets of paper annually, aligning with their sustainability goals while also reducing labor costs and improving operational efficiency.
Mike's Bikes: Pedaling toward omnichannel customer experiences with digital price tags
published by Ransom Shield
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